Integration creates a better user experience

System integration is a typical invisible technical solution that improves the user experience of a digital service. One of the reasons for system integration is to facilitate user transactions across different systems.

One of the best examples is building a single sign-on between different systems. Instead of having to log in to all systems separately, the user logs in to one service and, as a result, has access to other services through integrations.

Integration can also facilitate user transactions by transferring data between services. This saves users from entering data more than once in different systems. It also reduces the possibility of error entries, or deviating data. In the MyFarm service, the user records, for example, the births and removals of animals. Being used on MyFarm, the information is transferred to the official animal register without the need for a separate declaration from the producer. This procedure saves time, increases the reliability of data, and reduces errors. Investing in integration solutions creates many advantages and a fast pay-off of the money spent.

At best, integrations, like other IT solutions, are unobtrusive enhancers of the user experience.

Learn more about the use of integrations, combining data repositories and getting cost savings with the help of interface solutions.

About the author

Image of: Jouni Ojanen

Jouni Ojanen

Team leader, architecture
Mtech Digital Solutions